TERMS AND CONDITIONS

PAYMENT 

Cod is available.

Online payments can be done through

Visa, MasterCard, American express, rupay, airtel money ,freecharge ,ola money, paytm, mobikwik, payzapp.

 

CANCELLATION
If any cancellation please inform us within 24 hours and we will cancel the order. Once the order is shipped, it cannot be cancelled.

 

RETURN AND REFUND
To return a product,
Please place a request HERE

OR you can contact us at wardrobesaras@gmail.com 

We have a 48 HOURS return policy, which means you have 48 HOURS after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We’ll also need the receipt or proof of purchase.

 

  • All the products are eligible for return against a credit note or coupon code.
  • For cod orders -
    you need to ship the product back to us at the address mentioned on the website for a full refund in the coupon
    (or)
    a deduction of rs150 will be made from the credit points in the coupon if you want us to pick up your return
  • You are responsible for the charges of the return shipping

Items sent back to us without first requesting a return will not be accepted.

REFUND.

  • Refund will be issued as a credit in the form of coupon code. The coupon code is a single time use only and cannot be applied again to any other order. The coupon code has no validity and can be used any time for your future purchases. 

 

How do I return?

  • Enter your email address and order number in the return section present on our menu tab and click send.
  • In case you want to exchange the product, mention the same in the message section and submit. We will get back to you asap.
  • Send us the picture of the product you want to return with tags intact.
  • You will get a confirmation email when the product has been picked up.

How soon will I get my refund credits?

  • The entire process from the product being picked up and approved take 7-15 working days.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your credit note
  • If your return is approved, then your credit points will be credited within 48 hours

 

What items are returnable?

You can return your items within 48 hours of receipt of your shipment.

  • They must be in original condition
  • Unwashed and unworn.
  • In the original packaging, with the labels intact.

Free gifts or promotional items are not returnable!

 

EXCHANGE.

In case of exchange product request, the exchange can only be done for same product in exchange to different size or color.

To exchange your product, contact us at wardrobesaras@gmail.com

Or

While putting up a return request, mention your exchange request in the message and submit. We will get back to you asap.